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Account Access
Welcome to the Account Access homepage.
Customers can have access to their account details via this facility. This
is a convenient and cost effective way to keep up-to-date with your account
information. Australian and New Zealand customers can use this site to:
- Confirm address information
- List your accounts, if you have more than one
- View current Payout information
- View last payment amount and date
- View next scheduled payment amount and date.
Using the Account Access facility
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If you have your Customer number and PIN click here
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If you are a new user and do not have a PIN please contact Customer Service on Phone 1800 300 044. They will arrange for a PIN to be mailed to you in a secure format.
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Answers to all the Frequently Asked Questions about Account Access.
Use of Cookies
Account Access uses non-persistent cookies to enable features of the
site. Unlike persistent cookies which are stored on your hard drive, non-persistent
cookies are completely removed from your computer when you close your
web browser.
Please enable cookies in your web browser options/properties.
Important Security Message
We are committed to providing you with a secure and private environment. That's why we use sophisticated technologies to ensure that the transmission of your personal and financial information on the Internet is kept secure.
In order to ensure that your Internet transactions are protected, we require that you use a browser that supports Secure Socket Layer (SSL) encryption. The following browsers support SSL technology:
- Netscape Navigator 2.0 and higher
- Microsoft Internet Explorer 3.0 and higher
In Netscape versions prior to 4.0, you can tell you are in secure mode when you see a key at the bottom of your browser screen and the key is unbroken. Netscape Version 4.0 and beyond, as well as Microsoft's Internet Explorer will display a lock. If the lock is closed (in a locked position), you know you are in secure mode.
Sometimes, however, the lock/key will not display correctly due to the use of frames on the web site.
Please note: If you are using this program at a public terminal (work, kiosk, etc.) and you want to ensure privacy, please quit and restart the browser once you have completed your visit. This will erase any account information that may have been stored in the computer memory.